The last week has been challenging with the frozen gas boiler problem and emergency plumber demand high. These extreme weather conditions were difficult for all with boiler freeze and our team of local plumbers and heating engineers having to get our customers warm again.
It was a race against time and as the clock was ticking for our local plumbers in Sevenoaks, engineers in Tunbridge Wells, Heating specialists in Tonbridge in Kent and gas fitters in EastGrinstead. The team have been pushed to their maximum. With the skills to get the gas boilers working again.
The elderly and infirm, those with young children and babies were given priority as our Senior Plumber Max and Gas Engineer Tom set about getting to the rescue of those cold with a broken boiler.
While our Heating Specialist Daniel, who worked around the clock to repair gas boilers and burst pipes along with all emergency plumbing.
Ability had to defrost pipes and flush out blockages in gas boilers due to the unusual weather conditions that the South East of England has endured. The team managed to keep all happy as they set to work with spare electric space heaters for those waiting for parts.
The big freeze or ‘beast from the East’ as it was known has now past, and we are going around to all our customers helping to put the boiler right, the plumbing repair in place or the heating pipes lagged as they should be. Re-running newly insulated or larger pipes to help prevent this situation, shouldwe see this weather again.
The schedule has now settled back down to an average day to day diary now here at Ability and our team is continuing with plumbing calls, the boiler installations, the bathroom designs and the central heating upgrades that we have booked in.