Gas Safe Register Identity Verification Is Not Frequently Used

Ability cover the Kent, West and East Sussex area.  We are Gas Safe registered and always carry our identification cards, we were shocked to learn this week that, a third of UK adults (33 per cent) admit they’ve not checked on the Gas Safe Register to see if the engineer working on their home’s gas appliances is doing so legally, according to the Register’s latest research findings.

The findings come as Gas Safe Register – the Government’s official gas registration body – nears completing 2,000 illegal gas work investigations in three years. More than two-thirds of these (69 per cent) found to be unsafe, meaning the people living in the properties were in potential danger from unsafe gas work.

Alarmingly, many customers assumed the companies were Gas Safe registered just because they noticed a logo on the engineer’s website or uniform (28 per cent), or by asking the engineer (13 per cent).  These customers did not think to ask for the registration number and actually verify this with Gas Safe directly.

When asked why they hadn’t thought to check if their engineer was working on their home’s gas appliances legally, the research found a lack of understanding and an assumption that all engineers are registered among 40 per cent, with 29 per cent saying they did not realise they had to check.

Some of those who failed to check an engineer’s registration information blamed being in a rush (15 per cent) or forgetting to ask (18 per cent). Some 14 per cent of respondents claimed they were ‘too embarrassed to ask’ if the engineer was on the register.

Ability encourages that when an engineer visits their property to carry out work that they verify their Gas Safe identification.  This is so important to ensure safety within your home.

If you live in the Tonbridge, Sevenoaks, Crowborough, East Grinstead, Paddock Wood, Orpington and Bromley or surrounding areas and require plumbing, heating or electrical work please do not hesitate to give us a call on 01892 514495 or by email at info@ability.uk.co,

In Aid Of Child Safety Week (3rd – 9th June), We Talk USB Integrated Sockets Safety.

Ability provides heating, plumbing and electrical services in the Kent, East and West Sussex area. We are a family run business and understand how important it is to ensure our families are kept safe when installing USB integrated sockets.

Daniel Moon, Director here at Ability comments: “Mobile devices are a given in almost every household in the UK and are particularly popular with children and young people. In fact, 93% of 15-year olds in the UK now own a smartphone.  This has led to an increase in sales of USB integrated sockets which contains both the traditional 13A three-pin switch socket and a USB charging point.

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Child safety comes first

There are many aspects to consider when converting your traditional sockets to include USB integrated sockets to ensure safety within the home.

Integrated Socket safety features to eliminate system overload and house fires

Advance safety features come as standard with high-quality USB integrated sockets, this protects against overload and the wiring device must have the ability to prevent such hazards.

It is best to purchase USB integrated sockets that include Dynamic Device Recognition (DDR) technology.  This technology ensures that each device is charged using the required power level as the manufacturer would intend if using the original plug.  This will stop potential damage to the device and more importantly eliminate the dangers of a house fire.

The USB integrated sockets should have built-in, three-pin child resistant shutter systems.  This means that unless the correct three pin plug is inserted into the socket there will be no access to the electricity supply.  As we all know small children do not see danger and there is the temptation to poke little fingers or toys into any small hole they come across.  There is a risk of fire if parents revert to using the plastic socket protectors as used with the traditional three-pin sockets, as they may override the USB sockets’ safety system

If you live in Tonbridge, Sevenoaks, East Grinstead, Bromley or the surrounding areas, and require electrical, plumbing or heating assistance please give us a call on 01892 514495 or email info@ability.uk.com

Gas Boilers To Be Banned In New Homes By 2025

It has been recommended to the government by the Committee on Climate Change to make a blanket ban on gas boilers being installed in new homes from 2025 to help tackle climate change.  The Chancellor has announced that it will be illegal for gas boilers to be installed into new build homes from 2025. They predict that non-fossil fuel boilers will, of course, be better for the environment but will also be cheaper to run. These drastic measures are being taken because the UK will not meet their targets to reduce greenhouse emissions by 80% by 2050 as anticipated.

It has been recommended that low carbon energy should be used as an alternative to the gas we currently use. The use of methane gas, which releases carbon needs to be phased out and replace with low or zero carbon gas such as biomethane or hydrogen.

Green gas compatible boilers

What Is The Alternative To Gas Boilers In The Future

It is suggested that green gas compatible boilers should be installed into new homes to enable the transaction from normal gas to green to happen seamlessly. The technology has been tested but further investment needs to be made for green gas to be implemented into our homes. With 90% of our homes using the gas foundation already it is essential that these investments are made. Currently, one-fifth of greenhouse emissions are being created from our homes and a high percentage of that is due to us burning fossil fuels for heating and hot water.

heating alternatives in the home

The alternative to using green fuel would be to return to electric heating which is very expensive to run and a step back in our progression to become as energy efficient as possible.

Ability have carried out boiler installations and repairs to gas boilers in the Tunbridge Wells, Sevenoaks, Tonbridge, East Grinstead, Heathfield and Crowborough areas for many years, so if you require any assistance one our friendly engineers will be happy to assist.

Coal Effect Gas Fire and the Emergency Call

We received a call yesterday evening from a regular customer of ours, who lives in East Sussex, in a panic.  She was an elderly lady with an open inglenook fireplace and a coal effect gas fire, supplied, fitted and maintained by Ability over the years.  A bird had come down the chimney and was flying around in her lounge. 

The coal effect gas fire was not in use at the time and so the bird was able to fly into the lounge and was frantically flapping about, of course very disorientated and wanting to get back into the open air. When our engineer arrived, our customer was in a bit of a panic and so it was suggested she remain in the kitchen, while our gas engineer isolated the fire and remove the bird and release it back into its natural environment.

coal effect gas fire

The bird was quite distressed, so our engineer opened the French patio doors to the outside garden, after making the coal effect gas fire safe.  The bird seemed to calm down once human life was no longer present and the engineer took control of the situation.

The Free Bird and the Coal Effect Gas Fire

Ability’s engineer found a cane in the garden and gently enticed the bird onto the stick, with a gentle conversation and spiritual chant. Once a zoo keeper’s assistant, our engineer had a general knowledge of animals as well as qualifications in working with the coal effect gas fire.

The bird once free from the stress and upset of its experience gave a little look of gratitude and flew off back to its nest with minor upset and no harm done.

coal effect gas fire

The coal effect gas fire has now been reinstated and the chimney checked and tested for safety of performance and efficiency.  A new bird guard cowl has been fitted at the terminal of the chimney pot. Our customer is happy and safe in the knowledge that the fire is now back in use and the situation has been resolved.

If you live in the Kent, and Sussex area and would like plumbing or heating or any other gas work then please call Ability today……

Homeowners Oil Boilers and Heating Systems

With the house moving season in full swing, homeowners looking to sell their property are being urged not to ignore their heating system, it’s important to have your oil boiler checked to avoid putting off potential buyers. Here at Ability we can carry out an oil boiler and system safety checks for your survey or purchaser, in the Kent, East Sussex and Surrey area.

oil boiler

The advice follows a recent survey of house hunters which reveals outdated boilers were more of a turn off than old kitchen appliances or unsightly radiators, so changing your boiler or maintaining your oil boiler is highly recommended.

With many owners struggling to sell their properties in a sluggish market,OFTEC, which represents rural homes on oil heating, has produced a helpful checklist for households to ensure their heating systems are in tip top shape before going on the market. At Ability we are here to help on this with  The advice

This includes:

Get to know your oil  boiler’s history

The oil boiler should be serviced at least once a year to make sure it is working correctly and efficiently. If you haven’t had the system checked over, contact a GasSafe (for mains gas) or OFTEC (for oil or solid fuel) registered technician who are recognised as fully competent and will provide you with evidence, such as servicing reports. Using non-qualified technicians to carry out any work could make buyers more cautious.So check the registration and reputation of the installer or service engineer

How much does it cost to run an oil boiler?

Inside oil boiler

Energy costs are often one of the most important factors people consider when buying a property so make sure you know the facts. For homes off the gas grid, heating oil remains the cheapest major fuel, currently, over £400 less than LPG and over £800 cheaper than electric storage heaters when comparing typical annual running costs for an average three bedroom house. We can carry out an assessment for you to determine the efficiency of your home heating and oil boiler

How smart are the heating controls?

Outdated heating controls could potentially put off a buyer because they can make it more difficult to regulate the temperature, leading to higher energy consumption and fuel bills. Upgrading to more efficient technology which enables you to set different temperatures for each room, can be an additional selling point. Modern systems can also connect with smart devices which offers even greater flexibility. We now offer smart control radiator thermostats to keep each room comfortable at the right temperature.

How old is the oil boiler?

Modern condensing boilers are more efficient, quieter and cheaper to run. If the boiler is over 15 years old, it may be worth replacing. Make sure you obtain the ‘building regulations compliance’ certificate which identifies the age of the boiler and confirms it meets the required building regulations. This should be issued shortly after the oil boiler is installed. At Ability once we install your new boiler we register your warranty and guarantee then we register with the governing body.

Power Flush and Magnetic filters

Power Flush and Magnetic filters work in helping the efficiency of your heating system. Here at Ability we look at the idea behind these devices. Once a magnetic filter is installed, the idea is that corrosion within a sealed wet central-heating system produces sludge – which can block up boiler heat-exchangers, pumps and radiators – and that because this sludge is ferrous in its nature  (in that, it sometimes results from iron or steel corrosion), it can be trapped by a powerful magnet and this is what the filter does. Our team recently carried out tests on systems in Orpington, Kent and East Grinstead in West Sussex.

This theory is very much true. But sludge can also result from the corrosion of copper, zinc or aluminium components as well as existing debris or chemicals. This is nonferrous, and will not be caught by a magnet. So this is why a power flush is recommended.

Ideally, your central-heating system should not contain any sludge anyway, because it should be dosed with corrosion inhibitor from the beginning after its installation, unless of corse it is an old system that was installed before the introduction of these chemicals and procedures or a previous installer did not correctly carry out the work. We have come across this in the last 3 months in Crowborough Near East Sussex and Dunton Green in Sevenoaks Kent.

This is easy to do, but some heating engineers do not routinely install inhibitor or even check for its presence, preferring to sell magnetic filters to their customers instead. This is why adult Ability we always carry inhibitors and regularly introduce them into your system.

This is of a concern to us at Ability, because we know that some boiler manufacturers, when called out on warranty visits to your home or claims, will sometimes carry out testing to the system water for inhibitor, and they may decide that if the inhibitor concentration is not adequate, then this invalidates your  warranty on the boiler. At Ability, we are sure to see that this is not the case for you, our customer.

Power Flush

The central heating Power Flush procedure is completed by one of our Heating Engineers connecting our special Power flush machine to your central heating system

The Power flush machine pumps high velocity/low pressure water around the system to remove loose debris from the system causing blockages and restricting flow.

The introduction of high strength chemicals further aids the Power flush process, dislodging and removing dirt, rust and harmful corrosive deposits from the system.

Each radiator is then isolated and flushed individually to ensure the system is left completely clean and blockage free allowing your system to run smoothly.

The whole Process of the powerflush is carried out with minimal disturbance and disruption to the normal operation of the system, often without disconnecting the boiler or any radiators.

Gas Safety Check and Certificate

Ability is members on the Gas Safe Register. We carry out gas safety checks for landlords in the Tunbridge Wells, Tonbridge, Sevenoaks (Kent), East Grinstead, East Sussex and West Sussex areas.

A Gas Safety Certificate will be received when a registered engineer installs a gas appliance in your property or when a gas safety check is carried out. It should be received within 28 days of installation.

gas combination boiler-gas safe-worcester bosch boilers

The CP12 will contain details of the landlord and of the appliances tested and their results. The engineer will note down any gas safety issues identified that will need attention. The engineer will then sign and date the CP12 certificate.

The most common appliances include gas fires, gas boiler, gas fire water heater, flued cooking ranges and water air heaters. It is important that gas appliances are checked regularly as this will prevent gas leaks and stop carbon monoxide being released. Carbon monoxide poisoning can be fatal. Some of the signs of carbon monoxide escaping include increased levels of condensation in the room with the gas appliance, soft yellow flames, sooty stains or discolouration around the appliance and fumes or smoke. A carbon monoxide detector should be fitted as an indicator.

It is the responsibility of the landlord to ensure that gas safety checks are carried out on an annual basis as they have a duty of care to their tenant. The engineer carrying out the gas safety check must be a member of the Gas Safe Register. Failure to do this could lead to prosecution. A landlord has 30 days to have renewal inspection completed otherwise penalties can be applied and the landlord will then have to complete a new registration form.

If you require a gas safety check (cp12) in the Kent, East Sussex and West Sussex please give Ability a call on 01892 514495 or by email info@ability.uk.com

Boiler Servicing. Ability’s guide to an annual boiler service

What’s best practice for gas boiler servicing? Here, Ability Plumbing Heating and Electrical Engineers outline agreed industry best practice.

The first thing we recommend is to have the manufacturer’s instructions for the boiler to hand, regardless of experience, these are always important.

Does Your Boiler Need a Service?

Please do operate the boiler briefly to ensure it appears to work correctly. We recommend you isolate the boiler/heating system electrically and confirm this with suitable test equipment. When servicing the boiler we always check the fuse rating for the boiler/heating system is correct; most digital appliances will run on a 3amp fuse.

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A serviced happy boiler

We will remove the boiler case and visually inspect the appliance, internally and externally, for any signs of distress, such as corrosion or water leaks, checking all components.

If necessary, Ability will clean the boiler and its components, including the primary heat exchanger, main burner, and the condensate trap, always referring to the manufacturer’s instructions for boiler servicing.

It’s most essential to reinstate the electrical supply safely. Then to carry out a check of the boiler’s gas burner pressure, a gas-rate inspection (taken at the gas meter), or both, where possible, will determine the correct working pressures.

Next, our engineer will visually check the flame picture (where visible) and carry out a flue gas analysis test, this if the boiler is a high-efficiency product or requires this procedure.

It is critical to ensure any combustion analysis test points are correctly replaced, and any boiler case seals are forming an effective seal. Boilers must not run with incorrect seal.

boiler servicing-manufactures instructions
Three regular serviced boilers

An excellent visual check that any ventilation requirements for the boiler have been met. Sometimes may include taking measurements.

Boiler Servicing

If the appliance is an open flue ability will check the boiler chimney/flue throughout its length, including its point of termination. Carry out flue-flow and spillage tests; this is usually a smoke test.

It’s essential to check that any boiler safety devices operate correctly. Check there is no escape of gas from the boiler or connecting pipework to the boiler.

In the event of any safety defect(s) being noted, Ability will always advise the customer of the details, and either rectify them or act in accordance with the Gas Industry Unsafe Situations Procedure (GIUSP) Paperwork will be provided.

Where rectification is not possible, we will discuss with you, the customer if any remedial action is required, and give you all the options to correct the faults, the best way possible.

Finally, we will complete the Benchmark service record, and provide any additional work documentation while on-site or via email if you are not able to be present at the time of works.

Plumbing Throughout the Ages

Ability provides plumbing services in the Tunbridge Wells, Tonbridge, Sevenoaks and East Grinstead area. We are skilled specialists in the installation and maintenance of water systems. In order to become a plumber, a license from a trade or vocational school and a background in various aspects of the industry has to be obtained.

The Development of Plumbing Pipework

The Minoan Palace on Crete is the oldest known structure to have sewerage and water pipes. Plumbing goes back to Crete four thousand years ago. The ancient Romans created complexed systems that transported water in and out of cities via aqueducts and bridges.

The pipes were originally made from lead and this is where the name Plumber comes from, the Latin word Plumbum meaning lead.

Lead water pipes-lead pipes
Images of water pipes

The Egyptians were the first to use copper piping as a safer and better alternative to lead.

Places like China used hollow bamboo reeds to carry fresh water and natural gas to and from the ancient salt mines.

In 1940 the War Production Board restricted the use of iron steel and copper. This meant that other materials such as cast iron and plastic had to be used in the manufacturing of plumbing materials. The use of lead piping decreased after World War II as people were becoming increasingly aware of the dangers of lead poisoning.

The Plumbing Inventions Of The Bathroom Appliances.

The first flushable toilet was designed in the Elizabethan era and was described in 1596 by Sir John Harington. Toilet paper was not invented until 1857 by an American man, Joseph Getty. In 1870 the first single piece ceramic flush toilet was manufactured and created by Thomas Twyford.

The first bathtub was made in 1883, it was a cast-iron horse trough with four feet added to the bottom and covered in an enamel finish. The creator was an American man called John Michael Kohler.

If you require a plumber in the Kent and West Sussex area please call Ability on 01892 514495 or alternatively email info@ability.uk.com

Water Softener Installation And The Benefits

The benefits of water softener installation in a home, especially in hard water areas can prevent the build-up of limescale in kitchen and bathroom appliances.  This can extend the appliances’ life span.  It is, however, an additional source of revenue and a good way to make plumbing jobs profitable.

The installation will be dependent on where the location of the incoming mains water stopcock is positioned, however it can be fitted in various places throughout the home.  It may be that there is existing cupboard space that will be an ideal place to install the water softener rather than beneath the sink itself.

Water Softener Installation Process

The installation of the water softener will take between three to four hours.  The first step is to turn the water off and drain down the system to complete all necessary pipework.  This enables the water to be turned back on as quickly as possible and minimise disruption.

The bypass set will need to be assembled and tightened before putting it into the correct position.

Alterations to the pipework may need to be carried out to accommodate the bypass set for the water softener.  This pipework will need to be prepared and fitted into place.

Whilst fitting the water softener many customers may choose to have a hard water feed incorporated alongside the bypass set for a drinking water supply.  When these works have been completed the mains can be turned back on.

The water softener unit can now be fitted. 

A hole for the overflow will need to be drilled from the outside in to avoid damage to brickwork and the hose cut down to the right size and fitted.

If the customer has decided to have a hard water feed incorporated alongside the water softener then a three-way tapwill need to replace the standard tap.

If the water softener system is not electric it will not require any further maintenance.  The customer should be advised that one salt block per household, per member, per month, will be required to ensure the water softener works efficiently and this will reduce the use of household products.

Please call Ability if you want to consider having a water softener system in your home.