Insurance For The Home, Are You Sufficiently Covered?

Ability provides plumbing, heating and electrical support in the South East.  Home Insurance if very important. We have received numerous calls from clients over the years where they have been away and unfortunately have come back to a leak or they have a fault with their boiler.

Keep your home covered
Keep that smile on everyone’s face with the correct home cover

Home Insurance

When making your final preparation to go on holiday or visit family and friends over the summer, as well as packing the suitcase, checking for passports, sun cream and that the sunglasses are at the ready you need to think is my home safe.  Have you checked all electrical sockets are turned off that can be, have you turned the water off and do I have appropriate home insurance?  It is very easy to forget the latter.

It is important to know what your home insurance policy covers for most eventualities as the last thing you need when returning from a nice break is a huge bill for an essential home repair because your home insurance is inadequate.

Home Insurance Claim

In our experience boilers seem to go wrong at the most inconvenient time, so check do I have emergency cover included in your home insurance.  Also, many companies now will only cover emergency call out claims for boilers up to the age of 15 and some only up to the age of 10.  Ability feels this is very unfair as 10 years is not exactly old with the quality of manufacturing these days, even if it’s a condensing boiler.

leak
water leak

One in five home insurance claims tend to be down to a water leak internally rather than externally and if this happens whilst you are away the damage could be catastrophic.  Therefore, it is so important that you have the right cover for you.  We all like to grab a bargain but the cheaper option is not always the best!  Check the excess, if this is high it becomes a false economy going with a cheaper premium option and look closely at what you are actually going to be covered for.

If you require an emergency plumber, heating engineer or electrician please call Ability on 01892 514495

Emergency Plumber in Maidstone Boiler Repair Near Me

Last night we were called for an emergency plumber in Maidstone, Kent. The customer has searched for Maidstone boiler repair near me, and Ability plumbers in Maidstone were to the rescue.

We can attend your home for your plumbing or heating problem within a 1-hour response. Our emergency plumber Tom arrived in 30 minutes of the phone call and had the water leak stopped within 15 minutes of arrival

Maidstone Boiler Repair Near Me

A Brief History of Maidstone

Maidstone is a large town situated in Kent in the South East and has a population of over 113,137 people.  It lies 32 miles east-south-east of London.  The River Medway runs through the centre of the town linking with Rochester and the Thames Estuary.  There is evidence of settlement dating back to the stone age.  The River Medway has been used for trade and the town is the centre of what is known as the Garden of England.

It has been suggested that the name Maidstone derives from stones set into the river to allow clothes to be rinsed in the cleaner water away from the banks.

During the English Civil War, the Battle of Maidstone took place in 1648, resulting in a victory for the Parliamentarian, Andrew Broughton, who was Mayor in 1649 (and also Clerk to the High Court of Justice) was responsible for declaring the death sentence on Charles I, and today a plaque in the Town Centre memorialises Broughton as ‘Mayor and Regicide’.

Paper mills, stone quarrying, brewing and the cloth industry have all flourished here. Today, residents are employed in the retail, administrative or service sectors; there are industrial estates around the town providing employment. Some of the workforce commute to other towns, including to London

Plumbers in Maidstone

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Your local plumbers-our friendly team

Our engineers are Gas Safe registered and understand the importance of gas health and safety within your property.  For this reason, it is vital that you choose a trained Gas Safe professional to undertake any gas fire, cooker, boiler or appliance work, so call us for our Plumber in Maidstone today.

We serve areas in Maidstone and surrounding areas including, Allington, Alyesford, Barming, Staplehurst, Bearsted, Kings Hill, East Peckham, Kingshill, Wateringbury and Laddingford.

Maintaining Our Home Boilers Throughout The Summer

With the Summer hopefully on its way, it’s hard to think about the cold times ahead however at Ability, we find that when our customers come to use their home boilers again in the winter, problems occur and we are called in to fix problems that could sometimes have been avoided. 

Enjoying the Sunshine

Ability has heating engineers in the Bromley and Orpington area along with engineers in other areas of Kent and Sussex.  It costs on average between £150 – £400 to repair a broken home boiler and although unlike some, Ability does not charge a call out fee there are a few simple things that can be maintained throughout the year to keep your boiler in good working order.

Keeping your hot water at a low setting can actually be more cost effective than turning your home boiler completely off.  Home boilers can seize if they are not used regularly so by keeping the hot water on constant but at low temperature will ensure the boiler runs smoothly throughout the year.

Although it seems madness to turn the heating on when the temperatures are soaring outside, by doing so for just 10 minutes a week will help to keep the boiler healthy and avoid incurring costs when the winter comes.

Summer is always a good time to have a home boiler service carried out as plumbers and heating engineers are quieter during the Summer months. It is recommended that boilers are serviced annually to ensure they are working efficiently. If a fault is found during the service it will be less disruptive to have this fixed during the Summer as the household is less reliant on the heating and hot water.

Ability, has heating engineers in the East Grinstead, Maidstone, Tunbridge Wells, Tonbridge, Sevenoaks, Orpington and Bromley area so please feel free to give us a call on 01892 514495 or alternatively email info@ability.uk.com to book a service in.

Gas Safe Register Identity Verification Is Not Frequently Used

Ability cover the Kent, West and East Sussex area.  We are Gas Safe registered and always carry our identification cards, we were shocked to learn this week that, a third of UK adults (33 per cent) admit they’ve not checked on the Gas Safe Register to see if the engineer working on their home’s gas appliances is doing so legally, according to the Register’s latest research findings.

The findings come as Gas Safe Register – the Government’s official gas registration body – nears completing 2,000 illegal gas work investigations in three years. More than two-thirds of these (69 per cent) found to be unsafe, meaning the people living in the properties were in potential danger from unsafe gas work.

Alarmingly, many customers assumed the companies were Gas Safe registered just because they noticed a logo on the engineer’s website or uniform (28 per cent), or by asking the engineer (13 per cent).  These customers did not think to ask for the registration number and actually verify this with Gas Safe directly.

When asked why they hadn’t thought to check if their engineer was working on their home’s gas appliances legally, the research found a lack of understanding and an assumption that all engineers are registered among 40 per cent, with 29 per cent saying they did not realise they had to check.

Some of those who failed to check an engineer’s registration information blamed being in a rush (15 per cent) or forgetting to ask (18 per cent). Some 14 per cent of respondents claimed they were ‘too embarrassed to ask’ if the engineer was on the register.

Ability encourages that when an engineer visits their property to carry out work that they verify their Gas Safe identification.  This is so important to ensure safety within your home.

If you live in the Tonbridge, Sevenoaks, Crowborough, East Grinstead, Paddock Wood, Orpington and Bromley or surrounding areas and require plumbing, heating or electrical work please do not hesitate to give us a call on 01892 514495 or by email at info@ability.uk.co,

Coal Effect Gas Fire and the Emergency Call

We received a call yesterday evening from a regular customer of ours, who lives in East Sussex, in a panic.  She was an elderly lady with an open inglenook fireplace and a coal effect gas fire, supplied, fitted and maintained by Ability over the years.  A bird had come down the chimney and was flying around in her lounge. 

The coal effect gas fire was not in use at the time and so the bird was able to fly into the lounge and was frantically flapping about, of course very disorientated and wanting to get back into the open air. When our engineer arrived, our customer was in a bit of a panic and so it was suggested she remain in the kitchen, while our gas engineer isolated the fire and remove the bird and release it back into its natural environment.

coal effect gas fire

The bird was quite distressed, so our engineer opened the French patio doors to the outside garden, after making the coal effect gas fire safe.  The bird seemed to calm down once human life was no longer present and the engineer took control of the situation.

The Free Bird and the Coal Effect Gas Fire

Ability’s engineer found a cane in the garden and gently enticed the bird onto the stick, with a gentle conversation and spiritual chant. Once a zoo keeper’s assistant, our engineer had a general knowledge of animals as well as qualifications in working with the coal effect gas fire.

The bird once free from the stress and upset of its experience gave a little look of gratitude and flew off back to its nest with minor upset and no harm done.

coal effect gas fire

The coal effect gas fire has now been reinstated and the chimney checked and tested for safety of performance and efficiency.  A new bird guard cowl has been fitted at the terminal of the chimney pot. Our customer is happy and safe in the knowledge that the fire is now back in use and the situation has been resolved.

If you live in the Kent, and Sussex area and would like plumbing or heating or any other gas work then please call Ability today……

Gas Fires Galore-Hot weather and more.

Gas Fires

With two gas fires to work on this morning its been a hot day all round. The warm weather today made for hot business both inside the home and out in the garden.
We had a refurbishment to do first off in Tonbridge.

A cast iron basket fire approximately fifteen years old. This fire had not worked for three years, and the cast iron basket and back panel had become tarnished and rusty. The on/off control had seized, and the cosmetic, ceramic coals and fuel bed had perished and become worn. And so it was our job to strip the whole thing back and completely refurbish it.

It is a gratifying job to bring back to life a gas fire that remains a focal point of the room and a fundamental feature in the inglenook fireplace.
So as we went to work stripping back the metal work and then coating it with high-temperature stove paint, with the warm weather outside it proved to be challenging work. However its a job worth doing whatever the weather when the result provides us with a gas fire that looked like new.
We think you will appreciate the work involved with the before and after photos below.

gas fires, basket, coal effect, decorative fires
Redundant and run down fireplace

gas fires, decorative, coal effect, basket fire
Finished and working gas fire refurbished like new

Gazco Gas Fires

Then we went to a Gazco Linea Gas fire repair. The fire is a remote controlled Balanced flue contemporary gas fire with a high efficiency, heat output.
Fortunately, this was a relatively easy repair, and so a service was carried out after as the last service was just over a year ago and so it was due. Enabling the customer to get good value for their money in killing two birds with one stone, so to speak.
That was the morning over, and so two more happy customers and both can use their secondary back up source of heat when necessary.

If you require any work to your gas fire, a repair, a  service or installation of a new one, please give us a call on 0800 889 015