Baxi Products And The Future Develops For A Greener Future

Baxi has been manufacturing in the UK since 1866. It’s a leading competitor in the UK providing high quality, reliable and durable boilers and heating products.

Baxi currently manufactures products that use natural and LPG gas. However, with the new regulation coming in force in 2025, meaning that all new homes, will have to use green gas or alternative, to heat water and their homes, new products will have to be innovative to accommodate these changes.

Manufacturing in the uk since 1866

Baxi like most of us agrees that we need to cut down on greenhouse emissions and in order for the UK to meet the target of reducing these by 80%, by 2050 drastic measures need to be taken. Supporting research, incentives and funding do need to be provided.

The CEO, David Pinder of UK and Ireland Baxi Heating said, “I am proud to be part of a group that is championing the delivery of a more environmentally sustainable construction agenda, which is fundamental to the UK achieving its clean growth goals.

Here at Ability, we are very excited about the prospect of the UK becoming a zero carbon-free zone and cleaner environment. We look forward to seeing the advances in technology and the new products by Baxi and other manufacturers that will enable us to do this.

Carbon neutral gas is made predominately from organic sources eg farm waste and will hopefully replace the current LPG and gas we currently use. With the right technology, boilers will be easily converted to use the greener gas which will cut down the carbon footprint in our homes.

If you require boiler installation, heating repairs, plumbing or electrical assistance please do not hesitate to contact us on 01892 514495 or at info@ability.uk.com. We cover the Kent, West and East Sussex area.

Gas Safe Register Identity Verification Is Not Frequently Used

Ability cover the Kent, West and East Sussex area.  We are Gas Safe registered and always carry our identification cards, we were shocked to learn this week that, a third of UK adults (33 per cent) admit they’ve not checked on the Gas Safe Register to see if the engineer working on their home’s gas appliances is doing so legally, according to the Register’s latest research findings.

The findings come as Gas Safe Register – the Government’s official gas registration body – nears completing 2,000 illegal gas work investigations in three years. More than two-thirds of these (69 per cent) found to be unsafe, meaning the people living in the properties were in potential danger from unsafe gas work.

Alarmingly, many customers assumed the companies were Gas Safe registered just because they noticed a logo on the engineer’s website or uniform (28 per cent), or by asking the engineer (13 per cent).  These customers did not think to ask for the registration number and actually verify this with Gas Safe directly.

When asked why they hadn’t thought to check if their engineer was working on their home’s gas appliances legally, the research found a lack of understanding and an assumption that all engineers are registered among 40 per cent, with 29 per cent saying they did not realise they had to check.

Some of those who failed to check an engineer’s registration information blamed being in a rush (15 per cent) or forgetting to ask (18 per cent). Some 14 per cent of respondents claimed they were ‘too embarrassed to ask’ if the engineer was on the register.

Ability encourages that when an engineer visits their property to carry out work that they verify their Gas Safe identification.  This is so important to ensure safety within your home.

If you live in the Tonbridge, Sevenoaks, Crowborough, East Grinstead, Paddock Wood, Orpington and Bromley or surrounding areas and require plumbing, heating or electrical work please do not hesitate to give us a call on 01892 514495 or by email at info@ability.uk.co,

In Aid Of Child Safety Week (3rd – 9th June), We Talk USB Integrated Sockets Safety.

Ability provides heating, plumbing and electrical services in the Kent, East and West Sussex area. We are a family run business and understand how important it is to ensure our families are kept safe when installing USB integrated sockets.

Daniel Moon, Director here at Ability comments: “Mobile devices are a given in almost every household in the UK and are particularly popular with children and young people. In fact, 93% of 15-year olds in the UK now own a smartphone.  This has led to an increase in sales of USB integrated sockets which contains both the traditional 13A three-pin switch socket and a USB charging point.

plumber-bathroom-shower installation-toilet flush
Child safety comes first

There are many aspects to consider when converting your traditional sockets to include USB integrated sockets to ensure safety within the home.

Integrated Socket safety features to eliminate system overload and house fires

Advance safety features come as standard with high-quality USB integrated sockets, this protects against overload and the wiring device must have the ability to prevent such hazards.

It is best to purchase USB integrated sockets that include Dynamic Device Recognition (DDR) technology.  This technology ensures that each device is charged using the required power level as the manufacturer would intend if using the original plug.  This will stop potential damage to the device and more importantly eliminate the dangers of a house fire.

The USB integrated sockets should have built-in, three-pin child resistant shutter systems.  This means that unless the correct three pin plug is inserted into the socket there will be no access to the electricity supply.  As we all know small children do not see danger and there is the temptation to poke little fingers or toys into any small hole they come across.  There is a risk of fire if parents revert to using the plastic socket protectors as used with the traditional three-pin sockets, as they may override the USB sockets’ safety system

If you live in Tonbridge, Sevenoaks, East Grinstead, Bromley or the surrounding areas, and require electrical, plumbing or heating assistance please give us a call on 01892 514495 or email info@ability.uk.com

Coal Effect Gas Fire and the Emergency Call

We received a call yesterday evening from a regular customer of ours, who lives in East Sussex, in a panic.  She was an elderly lady with an open inglenook fireplace and a coal effect gas fire, supplied, fitted and maintained by Ability over the years.  A bird had come down the chimney and was flying around in her lounge. 

The coal effect gas fire was not in use at the time and so the bird was able to fly into the lounge and was frantically flapping about, of course very disorientated and wanting to get back into the open air. When our engineer arrived, our customer was in a bit of a panic and so it was suggested she remain in the kitchen, while our gas engineer isolated the fire and remove the bird and release it back into its natural environment.

coal effect gas fire

The bird was quite distressed, so our engineer opened the French patio doors to the outside garden, after making the coal effect gas fire safe.  The bird seemed to calm down once human life was no longer present and the engineer took control of the situation.

The Free Bird and the Coal Effect Gas Fire

Ability’s engineer found a cane in the garden and gently enticed the bird onto the stick, with a gentle conversation and spiritual chant. Once a zoo keeper’s assistant, our engineer had a general knowledge of animals as well as qualifications in working with the coal effect gas fire.

The bird once free from the stress and upset of its experience gave a little look of gratitude and flew off back to its nest with minor upset and no harm done.

coal effect gas fire

The coal effect gas fire has now been reinstated and the chimney checked and tested for safety of performance and efficiency.  A new bird guard cowl has been fitted at the terminal of the chimney pot. Our customer is happy and safe in the knowledge that the fire is now back in use and the situation has been resolved.

If you live in the Kent, and Sussex area and would like plumbing or heating or any other gas work then please call Ability today……

Gas Safety Check and Certificate

Ability is members on the Gas Safe Register. We carry out gas safety checks for landlords in the Tunbridge Wells, Tonbridge, Sevenoaks (Kent), East Grinstead, East Sussex and West Sussex areas.

A Gas Safety Certificate will be received when a registered engineer installs a gas appliance in your property or when a gas safety check is carried out. It should be received within 28 days of installation.

gas combination boiler-gas safe-worcester bosch boilers

The CP12 will contain details of the landlord and of the appliances tested and their results. The engineer will note down any gas safety issues identified that will need attention. The engineer will then sign and date the CP12 certificate.

The most common appliances include gas fires, gas boiler, gas fire water heater, flued cooking ranges and water air heaters. It is important that gas appliances are checked regularly as this will prevent gas leaks and stop carbon monoxide being released. Carbon monoxide poisoning can be fatal. Some of the signs of carbon monoxide escaping include increased levels of condensation in the room with the gas appliance, soft yellow flames, sooty stains or discolouration around the appliance and fumes or smoke. A carbon monoxide detector should be fitted as an indicator.

It is the responsibility of the landlord to ensure that gas safety checks are carried out on an annual basis as they have a duty of care to their tenant. The engineer carrying out the gas safety check must be a member of the Gas Safe Register. Failure to do this could lead to prosecution. A landlord has 30 days to have renewal inspection completed otherwise penalties can be applied and the landlord will then have to complete a new registration form.

If you require a gas safety check (cp12) in the Kent, East Sussex and West Sussex please give Ability a call on 01892 514495 or by email info@ability.uk.com

Noisy Radiators, Sludge, Magnetitie Central Heating Systems

Noisy Radiators?

Bubbling noises from radiators are quite a common issue but dealing with this problem does not necessarily require any specialist technical expertise, and you may be able to stop the annoying noisy and bubbling in a few minutes with the right tools and the right advise, before having to us the experts in.

bleeding your radiators-central heating system
Pets Warm at Home

So, if you have a noisy radiator and are hearing gurgling or bubbling noises, the following guidance could help you resolve the problem without calling us, Ability plumbers.

Sludge, Silt and Magnetite

central heating system-bleeding your radiators
Central heating Balancing

Most of the components that make up your central heating system are made from metal, and metal, as you probably already know, will expand and contract as it heats up and cools down. So, it may be that the sounds you hear your central heating make are just being caused by that natural process. Because pipework creaks and groans as it expands and contracts, it can be something that you get used to, but if your central heating is making strange noises, it’s best not to ignore it.

Loud Heating Systems

More serious causes of annoying and loud central heating should be thoroughly investigated and fixed by us at Ability plumbing, with the worst-case scenario being that you have to part with a little bit of money to get it sorted. But here at Ability, we like to give you any help and guidance as well as the right information to fix things for yourself, so this post is designed to help you identify the most common causes of noisy heating systems to help you to solve the problems without having to splash the cash on expensive repair bills. If its something simple and we can help, then we will.

Increase the water pressure

Sometimes, a central heating system needs an extra push to get air out of radiators. Make sure your circulation pumps are on, turn up the water pressure to around two bars, and then bleed the radiator again.

Check the pumping system

Is your pump working correctly? Is the vent on the pump’s suction side? Is your pump speed right or is it too high If the gurgling stops when you turn your pump off, then you may have isolated the problem – repairing it, however, could be a trickier task.

As always, do not attempt to repair your boiler or central heating system if you are unsure of what to do. If a repair involves taking a gas boiler cover off, then it is too complicated for a layperson and you need to get in touch with us here at Ability and we will send an engineer.

Bleed the radiators

A noisy radiator is likely to have air trapped inside it. An easy way to diagnose this problem is to feel the radiator when it is turned on – if it is hot at the bottom but cold at the top, then it needs bleeding.

It might seem obvious but bleeding your radiators could be all it takes to expel this air, stop the radiator noise and allow you to enjoy a near-silent central heating system once more. You simply need a radiator key to let the air out.

If you find yourself bleeding your radiators more regularly than you think is usual, then there is probably a leak in your central heating and plumbing system somewhere. You could add some anti-corrosion inhibitors into the central heating system when the leak has been repaired to ensure the problem does not repeat itself. To find out more about cleaning your radiators, please visit our Website or call us here at Ability.

Does your Central Heating need a Power Flush?

Does your Central Heating need a Power Flush? We know that 80% of central heating systems require a power flush. We can now test your water in the radiators or boiler to determine the content and what will need to be done.

ABOUT THE PROBLEM

When our customers are experiencing poor circulation in their homes, such as ineffective radiators, it could be caused by hydrogen in radiators, and so it is essential to accurately identify the cause of the issue to resolve it properly. This guide can help you to conduct checks which will lead to an accurate diagnosis of the circulation problem.

central heating-power flush
The Ability Family

Identifying the Issue

  • Check if the boiler is operating correctly. Check the pressure of the burner. Does it remain alight?
  • Take a sample of radiator water. Examine it for suspended solids or discolouration which can indicate corrosion.
    • If there is a reddish tinge to the water, it indicates that iron oxide is present, suggesting active corrosion. The system may be drawing in air.
    • If there are black particles present in the water, these are most likely to be magnetite. As this is the final stage of corrosion, large deposits can be expected within the system.
    • If the water is clear water, it suggests that the system is free from active corrosion, but does not eliminate the possibility that corrosion has occurred in the past. It is possible that the circulation rate is not enough to keep debris in suspension. In this instance, you should check that the cold feed is not blocked.

Central Heating Cleaning and Power Flush Tips

central heating-power flush
Some of our registered bodies
  • If you are dealing with an open system, check the feed and expansion cistern. Is it clean, with no signs of pumping over or sucking-in through the open vent?
  • Check the pump. Is it correctly orientated and performing satisfactorily? Open all radiator valves, and, if necessary, vent the radiators. Note if the problem appears to be localised or general.
  • See if increasing the speed of the pump improves circulation. It is highly important to identify if there any radiators which fail to heat at all. If this is the case, it indicates that the system is blocked. Check all valves for free operation. If none are sticking, they are not the cause of the blockage. If you have established this, draw a sample of water from a cold radiator to check for sludge build up.
  • Do the system radiators need frequent venting? If gas is accumulating in one or more radiators, it is important to determine whether the gas is hydrogen sulphide, hydrogen or air.

Trusted Local Plumbers of Kent and Heating Service in East Sussex.

Are we trusted local plumbers of Kent? Do you like the heating service we provide in East Sussex? After another successful week with the team here at Ability, we ask you the customer for feedback. It’s our priority to see that you have positive words for the service provided.

heating service in east sussex-trusted local plumbers of kent
New Boiler and Cylinder

“The heating service in East Sussex is consistent,” says Mrs Bigg’s of Crowborough in East Sussex. “Ability plumbing, heating and electrical are trusted plumbers of Kent.”

Providing an opportunity for a review from every customer is essential. We have a link to our Checkatrade page and Google page as well as cards for those customers who are not computer friendly.

It’s about understanding the customer’s needs. “Here at Ability we are ready to listen to the voice of the public,” says Matthew, a director of the company. If we take on board what is said and implement any changes that may be necessary then we can move forward with confidence that we are serving our clients well.

heating service in east sussex-trusted local plumbers of kent
Natural Gas Commercial Cooking Appliance

When someone needs trusted plumbers of Kent, we want to be that company that’s called first. If a home requires a good heating service in East Sussex, let Ability be the recommendation that’s made. Let Ability be the team for you.

Heating Service and Trusted Local Plumbers

The company has over 100 years of experience in the plumbing and heating industry. The team at Ability are well equipt to handle any problem you might have. We pride ourselves on being a family run business spanning three generations. Two are still working together.

So if you need a trusted local plumber of Kent or heating service in East Sussex then give us a call. we are here to help you today and one call is all it takes. Our Plumbing Heating and Electrical engineers are friendly, experieanced and competant.

The number to call is 0800 889015 .

Weekend Plumbing,Heating Faults and Electric Shower

This Friday night started with an emergency plumber call at 8 pm in Tonbridge, Kent after a burst water mains pipe in a loft had flooded the lounge and brought down a ceiling. So off to a late start for the weekend plumbing.

electric shower-heating fault-weekend plumbing
Contemporary Modern kitchen sink

Early Saturday morning a regular customer called from Sevenoaks in Kent with a heating fault. Heating faults are our speciality, and with an engineer on site within one hour the customer was impressed.

Then the electric shower installation took place mid-morning in Tunbridge Wells Kent, as proposed. This meant all engineers were on time and all the customers were happy.

electric shower-heating fault-weekend plumbing
Chef preparing food

The electric shower, weekend plumbing and heating faults are just three of the many different household items and repairs that we can attend to here at Ability. So our three lads were out busy while the office remained open and able to take calls for emergency works including, gas, oil, LPG, electrical and water pipes.

An electric shower replacement is relatively straight forward for us with the years of experience and qualified, killed and trusted tradespeople here at Ability.

While we have an engineer on call all of our weekend plumbing, we do try to keep busy with the van and store stock or exercise. the heating faults diagnosis can be done on our testing bay at our store in the Southborough, Tunbridge Wells area.

In Tonbridge Kent today our team have a boiler installation and a system upgrade. With new radiators to fit and system power-flushing to complete, the engineers have a busy task ahead.

So with no more weekend plumbing and the heating faults all repaired we have made good progress. The electric shower has been completed and is working well.

If you need a plumber or electrician, please do not hesitate to call. One of our gas engineers, heating specialists or boiler technicians will always be happy to help.

Electric Heater or Gas Heating?

There are a number of different types of electric heaters that you can purchase, including halogen heaters, fan heaters, oil-filled heaters and convector heaters. Ability provide all options.

looking to heat a room
Keeping people warm

Ability use Fan heaters, and they are a popular choice but may be noisy and are often not as powerful as other types of heater. The Centre for Sustainable Energy (CSE) said a fan heater would be the preferable radiator when looking to heat a room for a short amount of time.

However, it said convector heaters will heat a room more thoroughly and these will be the best option if you are looking to heat a room for a couple of hours or more. Here at Ability we can supply these heaters while waiting for the boiler parts.

Oil-filled heaters are one of the more reliable of the varieties. Even though they tend to take slightly longer to heat up than other models, they will stay warmer for longer – even after they have been turned off. Again, here at Ability, we can supply oil heaters on a temporary basis and free of charge.

Looking to heat a room
Warm and Dry

Halogen heaters are another option, likely to be most well known for keeping punters warm in pub gardens, but they work quickly and are relatively cheap to run.

The different forms of portable heater also come with different heat outputs, for example, the most common outputs are 1.2 kilowatt (kW), 2 kW and 3kW. The higher the kilowatt, the more powerful the radiator is but it will also be more expensive. Equaliy can provide a good heat.

Information from the CSE shows the cost of running a 1.2kW halogen heater, on average, is 17p on a standard meter, which is generally cheaper compared to other models. 

However, this has less heat output than a 2kW fan heater that costs 28p per hour – a massive 11p more to run per hour. 

Whilst convector heaters may be a more expensive radiator to run, they will keep the room warmer for longer – and are a better option in the long term than a fan radiator. 

However, to accurately determine whether an electric radiator would save you more money than central heating, a number of factors would need to analysed.

This includes how many windows the room you are looking to heat has, what size they are, how well your house is insulated and the style of house i.e. is it old, new, leaky or modern.

There are also two different types of central heating – gas and electric – which come with pros and cons.  If youd like to know more please do not heasitiate to call us heare at Ability and one of the team will happily assist.