Gas Safe Register Identity Verification Is Not Frequently Used

Ability cover the Kent, West and East Sussex area.  We are Gas Safe registered and always carry our identification cards, we were shocked to learn this week that, a third of UK adults (33 per cent) admit they’ve not checked on the Gas Safe Register to see if the engineer working on their home’s gas appliances is doing so legally, according to the Register’s latest research findings.

The findings come as Gas Safe Register – the Government’s official gas registration body – nears completing 2,000 illegal gas work investigations in three years. More than two-thirds of these (69 per cent) found to be unsafe, meaning the people living in the properties were in potential danger from unsafe gas work.

Alarmingly, many customers assumed the companies were Gas Safe registered just because they noticed a logo on the engineer’s website or uniform (28 per cent), or by asking the engineer (13 per cent).  These customers did not think to ask for the registration number and actually verify this with Gas Safe directly.

When asked why they hadn’t thought to check if their engineer was working on their home’s gas appliances legally, the research found a lack of understanding and an assumption that all engineers are registered among 40 per cent, with 29 per cent saying they did not realise they had to check.

Some of those who failed to check an engineer’s registration information blamed being in a rush (15 per cent) or forgetting to ask (18 per cent). Some 14 per cent of respondents claimed they were ‘too embarrassed to ask’ if the engineer was on the register.

Ability encourages that when an engineer visits their property to carry out work that they verify their Gas Safe identification.  This is so important to ensure safety within your home.

If you live in the Tonbridge, Sevenoaks, Crowborough, East Grinstead, Paddock Wood, Orpington and Bromley or surrounding areas and require plumbing, heating or electrical work please do not hesitate to give us a call on 01892 514495 or by email at info@ability.uk.co,

In Aid Of Child Safety Week (3rd – 9th June), We Talk USB Integrated Sockets Safety.

Ability provides heating, plumbing and electrical services in the Kent, East and West Sussex area. We are a family run business and understand how important it is to ensure our families are kept safe when installing USB integrated sockets.

Daniel Moon, Director here at Ability comments: “Mobile devices are a given in almost every household in the UK and are particularly popular with children and young people. In fact, 93% of 15-year olds in the UK now own a smartphone.  This has led to an increase in sales of USB integrated sockets which contains both the traditional 13A three-pin switch socket and a USB charging point.

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Child safety comes first

There are many aspects to consider when converting your traditional sockets to include USB integrated sockets to ensure safety within the home.

Integrated Socket safety features to eliminate system overload and house fires

Advance safety features come as standard with high-quality USB integrated sockets, this protects against overload and the wiring device must have the ability to prevent such hazards.

It is best to purchase USB integrated sockets that include Dynamic Device Recognition (DDR) technology.  This technology ensures that each device is charged using the required power level as the manufacturer would intend if using the original plug.  This will stop potential damage to the device and more importantly eliminate the dangers of a house fire.

The USB integrated sockets should have built-in, three-pin child resistant shutter systems.  This means that unless the correct three pin plug is inserted into the socket there will be no access to the electricity supply.  As we all know small children do not see danger and there is the temptation to poke little fingers or toys into any small hole they come across.  There is a risk of fire if parents revert to using the plastic socket protectors as used with the traditional three-pin sockets, as they may override the USB sockets’ safety system

If you live in Tonbridge, Sevenoaks, East Grinstead, Bromley or the surrounding areas, and require electrical, plumbing or heating assistance please give us a call on 01892 514495 or email info@ability.uk.com

Power Flush and Magnetic filters

Power Flush and Magnetic filters work in helping the efficiency of your heating system. Here at Ability we look at the idea behind these devices. Once a magnetic filter is installed, the idea is that corrosion within a sealed wet central-heating system produces sludge – which can block up boiler heat-exchangers, pumps and radiators – and that because this sludge is ferrous in its nature  (in that, it sometimes results from iron or steel corrosion), it can be trapped by a powerful magnet and this is what the filter does. Our team recently carried out tests on systems in Orpington, Kent and East Grinstead in West Sussex.

This theory is very much true. But sludge can also result from the corrosion of copper, zinc or aluminium components as well as existing debris or chemicals. This is nonferrous, and will not be caught by a magnet. So this is why a power flush is recommended.

Ideally, your central-heating system should not contain any sludge anyway, because it should be dosed with corrosion inhibitor from the beginning after its installation, unless of corse it is an old system that was installed before the introduction of these chemicals and procedures or a previous installer did not correctly carry out the work. We have come across this in the last 3 months in Crowborough Near East Sussex and Dunton Green in Sevenoaks Kent.

This is easy to do, but some heating engineers do not routinely install inhibitor or even check for its presence, preferring to sell magnetic filters to their customers instead. This is why adult Ability we always carry inhibitors and regularly introduce them into your system.

This is of a concern to us at Ability, because we know that some boiler manufacturers, when called out on warranty visits to your home or claims, will sometimes carry out testing to the system water for inhibitor, and they may decide that if the inhibitor concentration is not adequate, then this invalidates your  warranty on the boiler. At Ability, we are sure to see that this is not the case for you, our customer.

Power Flush

The central heating Power Flush procedure is completed by one of our Heating Engineers connecting our special Power flush machine to your central heating system

The Power flush machine pumps high velocity/low pressure water around the system to remove loose debris from the system causing blockages and restricting flow.

The introduction of high strength chemicals further aids the Power flush process, dislodging and removing dirt, rust and harmful corrosive deposits from the system.

Each radiator is then isolated and flushed individually to ensure the system is left completely clean and blockage free allowing your system to run smoothly.

The whole Process of the powerflush is carried out with minimal disturbance and disruption to the normal operation of the system, often without disconnecting the boiler or any radiators.

Ideal Boilers Recommended and Installed By Ability

Ability specialises in boiler installation and covers Kent, West and East Sussex.  We install many Ideal Boilers both Combi and System in the Orpington and Bromley area and we recommend these products.

Ideal Boilers were founded in 1906 so have over 100 years’ experience in designing and developing their Ideal Boilers.  All their products are manufactured in the UK.

Ideal Combi Boilers

Ideal Combi Boilers are economical to run as they heat the water as it is used and produces the heating for the home.  They are small so will fit in a cupboard making them perfect for the Petit home. They come with a 7 to 12 years warranty depending on the make and model purchased.  There are several models Ability have used in the Bromley and Orpington area and these include the Logic Max combi and the Vogue Max combi.  These Ideal boilers are light, quick to install and easy to service.  They have digital displays with clear to read pressure gauge.  They also have quality brass filters and frost protection.

Ideal System Boilers

Ideal Boilers also provided system boilers which Ability have installed in the Orpington and Bromley area.  These system boilers are fully pressurised and are filled via the mains cold water.  It then heats the water for the cylinder and heats the central heating system.  A heat pump then circulates the heat round making the radiators hot.  The Logic Max and the Vogue Max system both come with 10 to 12 years warranty.  Ability has found that they are easy to install and service.  They are both light and small enough to fit into a cupboard.

If you are thinking about replacing your boiler and live in the Kent, East and West Sussex area why not give Ability a call on 01892 514495 or alternatively email info@ability.uk.com for a free no obligation quotation.

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Boiler Servicing. Ability’s guide to an annual boiler service

What’s best practice for gas boiler servicing? Here, Ability Plumbing Heating and Electrical Engineers outline agreed industry best practice.

The first thing we recommend is to have the manufacturer’s instructions for the boiler to hand, regardless of experience, these are always important.

Does Your Boiler Need a Service?

Please do operate the boiler briefly to ensure it appears to work correctly. We recommend you isolate the boiler/heating system electrically and confirm this with suitable test equipment. When servicing the boiler we always check the fuse rating for the boiler/heating system is correct; most digital appliances will run on a 3amp fuse.

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A serviced happy boiler

We will remove the boiler case and visually inspect the appliance, internally and externally, for any signs of distress, such as corrosion or water leaks, checking all components.

If necessary, Ability will clean the boiler and its components, including the primary heat exchanger, main burner, and the condensate trap, always referring to the manufacturer’s instructions for boiler servicing.

It’s most essential to reinstate the electrical supply safely. Then to carry out a check of the boiler’s gas burner pressure, a gas-rate inspection (taken at the gas meter), or both, where possible, will determine the correct working pressures.

Next, our engineer will visually check the flame picture (where visible) and carry out a flue gas analysis test, this if the boiler is a high-efficiency product or requires this procedure.

It is critical to ensure any combustion analysis test points are correctly replaced, and any boiler case seals are forming an effective seal. Boilers must not run with incorrect seal.

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Three regular serviced boilers

An excellent visual check that any ventilation requirements for the boiler have been met. Sometimes may include taking measurements.

Boiler Servicing

If the appliance is an open flue ability will check the boiler chimney/flue throughout its length, including its point of termination. Carry out flue-flow and spillage tests; this is usually a smoke test.

It’s essential to check that any boiler safety devices operate correctly. Check there is no escape of gas from the boiler or connecting pipework to the boiler.

In the event of any safety defect(s) being noted, Ability will always advise the customer of the details, and either rectify them or act in accordance with the Gas Industry Unsafe Situations Procedure (GIUSP) Paperwork will be provided.

Where rectification is not possible, we will discuss with you, the customer if any remedial action is required, and give you all the options to correct the faults, the best way possible.

Finally, we will complete the Benchmark service record, and provide any additional work documentation while on-site or via email if you are not able to be present at the time of works.

Boiler Company Vaillant Celebrates 120 Years

Ability take a look at one of the Uk’s leading boiler company and manufacturers brands. This Easter, Vaillant will be celebrating its own iconic bunny as the company marks 120 years of its ‘hare in the egg’ logo.

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The Founder of the boiler company Vaillant, Johann Vaillant came across the image in a magazine which started it all on Easter Sunday, all the way back in 1899. He discovered a picture of a hare hatching from an egg, surrounded by dwarfs and animals, and this is when the boiler company acquired the copyright for his company’s trademark.

Over the years, the mark has been re-designed six times, adding the Vaillant name and inserting of  a box around the original egg, amongst many other changes. However, crucially it has never lost its central theme of the hare, which came to be known as Johann in honour of the founder, as it varied his name.

Where It All Began-For Vaillant Boiler Company

The hare even starred in its own comic in 1935, where the boiler company journeyed through history, at one point advising a monarch on the benefits of a hot bath, thus keeping the hot water industry piping hot!

The very familiar Vaillant boiler company colours also have their roots in history, drawing inspiration from the black, white and green traditionally incorporated into the exterior design of homes in Vaillant’s native Bergisches Land, Germany.

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New Vaillant System Boiler

Whilst the boiler company design has had many changes and improvements and evolved significantly from the picture which originally caught Johann Vaillant’s attention, the iconic hare and egg have remained throughout, and stood the test of time. The green which represents the origins of Vaillant, shows that the company is very proud of the history and it marks a real mile stone for the boiler company.

please call Ability if you have a Vaillant boiler or want to use a Vaillant.

Does your Central Heating need a Power Flush?

Does your Central Heating need a Power Flush? We know that 80% of central heating systems require a power flush. We can now test your water in the radiators or boiler to determine the content and what will need to be done.

ABOUT THE PROBLEM

When our customers are experiencing poor circulation in their homes, such as ineffective radiators, it could be caused by hydrogen in radiators, and so it is essential to accurately identify the cause of the issue to resolve it properly. This guide can help you to conduct checks which will lead to an accurate diagnosis of the circulation problem.

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The Ability Family

Identifying the Issue

  • Check if the boiler is operating correctly. Check the pressure of the burner. Does it remain alight?
  • Take a sample of radiator water. Examine it for suspended solids or discolouration which can indicate corrosion.
    • If there is a reddish tinge to the water, it indicates that iron oxide is present, suggesting active corrosion. The system may be drawing in air.
    • If there are black particles present in the water, these are most likely to be magnetite. As this is the final stage of corrosion, large deposits can be expected within the system.
    • If the water is clear water, it suggests that the system is free from active corrosion, but does not eliminate the possibility that corrosion has occurred in the past. It is possible that the circulation rate is not enough to keep debris in suspension. In this instance, you should check that the cold feed is not blocked.

Central Heating Cleaning and Power Flush Tips

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Some of our registered bodies
  • If you are dealing with an open system, check the feed and expansion cistern. Is it clean, with no signs of pumping over or sucking-in through the open vent?
  • Check the pump. Is it correctly orientated and performing satisfactorily? Open all radiator valves, and, if necessary, vent the radiators. Note if the problem appears to be localised or general.
  • See if increasing the speed of the pump improves circulation. It is highly important to identify if there any radiators which fail to heat at all. If this is the case, it indicates that the system is blocked. Check all valves for free operation. If none are sticking, they are not the cause of the blockage. If you have established this, draw a sample of water from a cold radiator to check for sludge build up.
  • Do the system radiators need frequent venting? If gas is accumulating in one or more radiators, it is important to determine whether the gas is hydrogen sulphide, hydrogen or air.

Cheapest Plumber? Local Cheap boiler Repair?

It’s not always a great idea to look for the cheapest plumber. When you’re looking for a local cheap boiler repair, be careful who you call.

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Domestic hot water tank

The are some rouge plumbers out there. We always advise you look for a well established, reputable and fully qualified plumber.

We all like a bargain in life. Where we can save on cost, we will, however, this should not be at the compromise of quality. So do be careful when you see an advert for the cheapest plumber or a local cheap boiler repair.

Gas Safe to stay with Capita.

The Health and Safety Executive has announced that Capita Plc will continue to operate the Gas Safe Register, the official register of engineers licensed to undertake gas work, until March 2024.

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Wireless temperature heating

As the preferred bidder determined by a public procurement process, Capita Gas Registration and Ancillary Services (CGRAS) – a division of Capita Plc – will deliver the five-year contract starting 1 April 2019. The renewed contract is expected to be worth £93 million over the five-year term.

Having operated the Register since 2009, CGRAS will continue its provision of the service, but with several enhancements. As part of the new contract, it will deliver a new digital platform, providing an electronic register, enhanced contact centre, website and mobile application. It will also increase inspections of gas installations and drive broader consumer awareness about gas safety.

Philip White, HSE’s Director of Regulation, says: “The bid from Capita / CGRAS was the strongest on cost and quality and we are confident they will continue to raise the standards of gas safety and provide a gas safe home for everyone.”

HSE said that in addition to the strength of Capita’s bid for the next concession, it felt assured by the way CGRAS had managed GSR services over the last nine years.

So don’t always call the cheapest plumber first. Be wary of the local cheap boiler repair. Call Ability and our team will endeavour to help. With a clear transparent and upfront cost, no hidden charges and reasonable cost. We are not your cheapest plumber or a company offering a local cheap boiler repair, but we will give you the best price and the service you deserve.

Weekend Plumbing,Heating Faults and Electric Shower

This Friday night started with an emergency plumber call at 8 pm in Tonbridge, Kent after a burst water mains pipe in a loft had flooded the lounge and brought down a ceiling. So off to a late start for the weekend plumbing.

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Contemporary Modern kitchen sink

Early Saturday morning a regular customer called from Sevenoaks in Kent with a heating fault. Heating faults are our speciality, and with an engineer on site within one hour the customer was impressed.

Then the electric shower installation took place mid-morning in Tunbridge Wells Kent, as proposed. This meant all engineers were on time and all the customers were happy.

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Chef preparing food

The electric shower, weekend plumbing and heating faults are just three of the many different household items and repairs that we can attend to here at Ability. So our three lads were out busy while the office remained open and able to take calls for emergency works including, gas, oil, LPG, electrical and water pipes.

An electric shower replacement is relatively straight forward for us with the years of experience and qualified, killed and trusted tradespeople here at Ability.

While we have an engineer on call all of our weekend plumbing, we do try to keep busy with the van and store stock or exercise. the heating faults diagnosis can be done on our testing bay at our store in the Southborough, Tunbridge Wells area.

In Tonbridge Kent today our team have a boiler installation and a system upgrade. With new radiators to fit and system power-flushing to complete, the engineers have a busy task ahead.

So with no more weekend plumbing and the heating faults all repaired we have made good progress. The electric shower has been completed and is working well.

If you need a plumber or electrician, please do not hesitate to call. One of our gas engineers, heating specialists or boiler technicians will always be happy to help.

Another Cold Spell With More Snow To Come? Call The Team Ability.

The team Ability is sure to see you are prepared for whatever the weather is to come. Most of England and Wales will start the day cloudy, with some hill fog, before brightening up during the day. So there is a positive outlook after the morning rush.

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Feet up, coffee and fire.

It was on the news this morning, that Met Office meteorologists have commented: “It’s a cloudy, wet and mild start across southern parts first thing, but in South East England, we do have some snow, and the reason for this weather is a cold front draped across the country from north to south”.

“Here is where we have the snow first thing and a risk of ice!” Here at the team Ability, we think there may be another Beast from the East!

The Met Office on its website said: “Any showers in the west dying out this evening. Otherwise dry with clear skies leading to a widespread sharp frost, severe over snow cover.

The Team Ability

“Some freezing fog patches likely too. Minimum temperature -8 °C. Ekk! This could prove a cold morning so give us here at the team Ability a call!

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Working hard since 1979

The forecasters predict: “Some roads and railways are likely to be affected with longer journey times by road, bus and train services.

“Some injuries from slips and falls on icy surfaces.” We we hope its not the case.

Here at the team Ability, the team are always at the ready whatever the weather. So do not hesitate to call whatever the time of day or night.

Its all about being there at the end of the phone, seeing that we can get to you when you call and then making sure we can do the job that needs doing and do it right. Thats the team Ability trait.